Getting started
Sign in
Sign in to the dashboard and set up two-factor sign-in.
Owners sign in with their email. Supervisors and agents sign in with the username their owner or supervisor gave them. Every account also uses an authenticator app on your phone.
Sign-in page → Owner or Supervisor / Agent
- On the sign-in page, owners stay on Owner. Supervisors and agents click Supervisor / Agent.
- Enter your Email or Username, then your Password, and click Sign in.
- Signing in with a temporary password? On Choose your own password, fill in Temporary password, Enter new password and Repeat new password, then click Save password.
- The first time, you see Set up two-factor sign-in. If it asks, enter your Password and click Continue.
- Scan the QR code with an authenticator app, such as Google Authenticator or Authy. Type the 6-digit code from the app and click Turn on two-factor sign-in.
- Click Copy codes to keep your backup codes, then I've saved them — continue.
From then on, after your password you type the Code from the app and click Verify.
Keep your backup codes somewhere safe. They are shown only once.
Good to know
- Lost your phone? On the code screen, click Lost your phone? Use a backup code. Each backup code works once.
- Can't scan the QR code? Type the key shown under it into your app instead.
- Owners who forget their password click Forgot password?, enter their email and click Send link. The link works for 60 minutes. Choose a new password, then sign in with it.
- Supervisors and agents can't reset their own password. Ask your owner or supervisor to set a new one.
- Accounts are by invitation only. Owners start from their invite; staff get a login from their team's owner or supervisor.