Change how the widget looks

Make the chat widget look like your shop's website: its name, logo, colours and the round button that opens it.

Inboxes → your inbox → Widget → Appearance

1. Under Brand, fill in Title with your shop's name. Click Choose image to upload a Logo, and up to three Team photos.
2. Pick an Accent colour. It colours buttons, links and the visitor's own messages.
3. Under Header, choose a Background: Gradient or Solid colour. For a gradient, click one of the Presets, or set a Start colour, an End colour and a Direction.
4. Leave Text colour on Auto unless the header text is hard to read.
5. Under Launcher button, choose a Style: Chatwig gradient, Colour or Image. Then pick a Position: Bottom left or Bottom right.
6. To open the chat by itself, turn on Open the chat automatically and set Open after (seconds). You can also pick a Sound.
7. Under Quick chats & message box, add Quick chats: one-tap messages, like "Where is my order?". You can also change the Message box placeholder and Show read receipts.
8. Click Save changes on the bar at the bottom of the page.

Good to knowCopy Anchor Link

• The preview shows your changes before you save.
• Changes reach your site the next time a visitor opens the widget.
• A launcher image can be a PNG or JPG up to 10 MB, cropped to a circle. A GIF up to 2 MB keeps moving but isn't cropped, so use a square one.
• Browsers stay silent until the visitor clicks or types on the page, so not everyone hears the sound.
• You can add up to 6 quick chats. They show under the welcome message.
• Not on your site yet? Install the widget.